CALL CENTER DIRECTOR - NATIONAL - VIRTUAL

Our client is a well-established and successful company in the Healthcare field. They are growing rapidly and have created a new position for a Director over their ‘Virtual’ (work-at-home) Call Center staff.

This position has the following requirements:

  • Experience working in a healthcare or health insurance environment.
  • Successful background in managing Outbound & Inbound Sales in a Business-to-Consumer call center environment.
  • Experience in managing a work-at-home call center staff.
  • A focus on all aspects of employee engagement including the hiring, training, mentoring and leadership of staff.
  • Experience in a soft-touch, white glove sales culture.
  • A strategic thinker but one who loves a hands-on role.
  • Experience in managing call center sales staff that has dealt with ‘conversions’ or up-sale or cross-sales.

COMPENSATION:  $100K-$145K Base Plus Bonus and possible Stock Options.  

LOCATION:  Since the call center staff is all WAH and spread across the country, the new Director position can be based anywhere, so no relocation is required.

Qualified & Interested applicants email your resume in a Word attachment to: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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